WHEN WILL MY ORDER SHIP?
After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays.

WILL I HAVE TO PAY INTERNATIONAL TAXES & DUTIES?
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the declared amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
Meccaniche Veneziane cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

I NEED TO CHANGE SOMETHING ON MY ORDER. HOW CAN I DO THAT?
If you need to change your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.

WHAT TYPE OF MOVEMENT IS USED?
We went with just Swiss automatic Movements which are one of the finest in the industry.

ARE MECCANICHE VENEZIANE WATCHES WATERPROOF?
All Meccaniche Veneziane watches are waterproof.

WHAT TYPE OF LEATHER IS USED?
Our leather straps are made of genuine Made in Tuscany cow-hide leather. We just use leathers obtained with traditional methods, as no chemicals and artificial colorings are employed. Tuscany is a well known Italian tannery districts boasting a long tradition.

WHAT IS THE GLASS MADE OF?
The glass is made of sapphire. It’s created by crystallizing corundum, or aluminum oxide, at temperatures of 4000° F and then by molding the mixture into clear disks. This crystal is widely employed in high-end watches thanks to its resistance. As a matter of fact, it can only be scratched by diamonds.
IS THERE A WARRANTY?
Meccaniche Veneziane has a limited warranty that covers manufacturer’s defects for two years after the original purchase date from an authorized dealer. Basically, if the watch parts or mechanics don’t work properly, and it’s our fault, we will repair or replace your product for free. However, this does not cover any abuse you might put your watch through on your own. The warranty does not cover water damage, normal wear and tear, accidental glass damage, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. If you’ve purchased from our site, the order number will suffice; otherwise you will need to send us a copy of the receipt from an authorized Meccaniche Veneziane dealer.