Our leather straps are made of genuine Made in Tuscany cow-hide leather. We just use leathers obtained with traditional methods, as no chemicals and artificial colorings are employed. Tuscany is a well known Italian tannery districts boasting a long tradition.
The glass is made of sapphire. It’s created by crystallizing corundum, or aluminum oxide, at temperatures of 4000° F and then by molding the mixture into clear disks. This crystal is widely employed in high-end watches thanks to its resistance. As a matter of fact, it can only be scratched by diamonds.
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the declared amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
Meccaniche Veneziane cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
Meccaniche Veneziane has a limited warranty that covers manufacturer's defects for two years after the original purchase date from an authorized dealer. Basically, if the watch parts or mechanics don't work properly, and it's our fault, we will repair or replace your product for free. However, this does not cover any abuse you might put your watch through on your own. The warranty does not cover water damage, normal wear and tear, accidental glass damage, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. If you've purchased from our site, the order number will suffice; otherwise you will need to send us a copy of the receipt from an authorized Meccaniche Veneziane dealer.
Please reach out the Authorized Dealer where you bought a Meccaniche Veneziane watch. If you bought the timepiece through our website, please fill out the warranty form in the footer, our team will help resolve the issue .
The conditions for a valid return from the customer are :
1. Damaged – the product packaging and/or product itself is damaged during delivery. 2. Defective – the product does not function as promised and stated. 3. Wrong item – wrong product is being delivered to the customer. 4. Missing parts – the product is not complete or what is delivered does not match the “what’s in the box” description.